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G(W)SHP Leader in the world, insist on each detail

Service philosophy

1.Inquiry
If you are looking for better energy saving CAC system, please feel free to call the local branch office of WFI. The sales representatives will provide the initial solutions for your house. We believe that each every customer has particular requests. Therefore, with the experience of HVAC system design for more than 30 years, we’ll try our best to provide you the professional advice to each every project specifically.

2.Products introduction
If you wanna learn more about our products, pls contact with our sales representatives in the local branch office. They will be ready to give the detail introduction, and lead you to visit our manufacturing base and sample projects on your needs. To fulfill your expectations is always our sincere target to pursuit with.

3. Field exploration
Once we get chance of serving you in your project, you will get not only the supply for air-conditioning system, but also the integrated service for the whole project. In order to avoid any failure of the whole system, we always do the detail field exploration before we assure it’s the best design for the whole system.

4.System solutions design
The perfect solutions always comes from the precise field exploration in advance and the proper application of expertise. WFI owns more than 30 experience in the loop design and the solutions for the overall project. We are ready to provide the detail consulting advice and solutions for customers.

5. Process supervision
We know that every excellent project is a combination of thousands of parts and processes. For air conditioning projects, the control and supervision of the installation process is essential. We will have professional project installation supervisors from all over the country to manage the construction site and assure the perfect accomplishment of the whole project.

6. Comprehensive service
WFI China has complete training facilities and provides comprehensive training courses. From initial installation to safe running, we will provide training to the operators for free. The equipment maintenance and emergency handling brochures are ready for reference all the time. Our technicians will be ready 24 hours to help you for any mysterious symptoms. We have the faith that it’s duty to provide comprehensive service for all the details of the project.

7.Customer profile management

After the completion of the project, we will collect and save all project data, establish complete customer profiles. It’s to guarantee the maintenance of air conditioning system in the future. We are always keen on technological innovation, professional energy-saving technology and comprehensive services to gain satisfaction from customer. It’s the only way to show the quality of both product and service from WFI.


8. Service oriented management 
WFI has a whole process service system of pre-sale, in sale and after-sale. The professional sales engineers from 25 branch offices in China can provide users with personalized project design, and the professional technical installation team can provide users with full technical guidance. After sales service outlets cover most areas of the country to solve the immediate after-sales problems.

Jinda Road No.788,Investment Pioneering Center, Yinzhou District, Ninbo,China(315104)
Company phone: 400-0574-026 Fax: 0086-574-88393212
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